Oft quoted - Success begets success.
However, the twist in today's environment is that success with the addition of on-going innovation begets success.
Companies in the senior care and housing industry who have a track record of success will better ensure future success through on-going innovation, and elevating new ideas to the forefront of their business models.
Recently, Prestige Senior Living, a successful West Coast based provider of care, re-invented their approach to dementia care. This meets the needs of customers and helps to continually differentiate this company from other providers.
Providers who want to be around in a meaningful way in the future need to adopt a model that allows for constant improvement. Such a model should include a high level of open discussion among staff members focused around bettering the company, and also an appreciation for what customers are saying about your business.
In combination, providers can continue to turn success into more success.